Returns & Refund Policy

We want you to be fully satisfied with your purchase.

Returns:

If your item arrives damaged, defective, or incorrect, you may request a refund or replacement within 7 days of delivery.

Eligibility:

  • Item must be unused and in original condition
  • Proof of issue (photo/video) may be required
  • send proof of issue contact@nexacartx.com

Refunds:

Once approved, refunds are processed to your original payment method within 5–10 business days.

Understand our returns and refund process. Items damaged, defective, or incorrect may be returned within 7 days of delivery for refund or replacement. Approved refunds process within 5–10 business days.